Frequently Asked Questions:
- How do I send my billing information to you?
- How long does it take to get the claims Billed out after we receive them?
- What is the benefit of filing claims electronically?
- What is the procedure for following up on unpaid claims?
- Where will the insurance companies send the payment?
- Is there a start up fee, or any additional charges for reports?
- What do I need to get started and how long will it take?
There are several ways that practices can send billing information to our office. One way is to use a mail carrier service, another method is to use a document scanner and forward the info using web mail.
Your claims are billed out within 24 hours after they are received. The faster we bill, the faster you get paid.
Whereas paper claims take 90-120 days, electronic claims gets you reimbursement from the insurance companies faster, usually within 14-21 days.
We specialize in getting you the payment from the delinquent claims. We review each claim and use every tool we have to get the payment for you. Unless the non-payment is for a valid reason, such as deductible, termination, no coverage, we reprocess the claim with any needed additional information.
All Checks and EOB's will be sent directly to your office. Please send us copies of the EOB's, so we can perform effective follow-up on the claims.
There are No start up fees or additional charges for standard service(please ask what is included)
Give us a call, we will be glad to have one of our account managers come out and explain our services and evaluate what type of service will benefit your practice the best. We can start as soon as you understand/satisfied with what we are going to do for you and the contract is signed. Our contract can be terminated by either party with a 30 day written notice of cancellation. We want you to be happy with our service.